General Terms
These terms govern the relationship between Flashbet Casino and its registered users. By creating an account and using platform services, players agree to comply with all stated conditions. The operator reserves the right to modify terms with reasonable notice provided to active members.
Account Registration
Eligibility Requirements
Players must satisfy the following criteria to maintain valid accounts:
- Minimum age of 18 years (or higher where local laws require)
- Accurate personal information provided during registration
- Single account per individual, household, or IP address
- Residence in a jurisdiction where online gaming is permitted
Account Verification
Identity verification may be required before processing withdrawals. Acceptable documentation includes:
- Government-issued photo identification
- Proof of address dated within 90 days
- Payment method verification where applicable
Failure to complete verification within 30 days of request may result in account suspension.
Deposits and Withdrawals
Deposit Terms
| Aspect | Policy |
|---|---|
| Minimum Deposit | €10 (method dependent) |
| Maximum Deposit | €50,000 daily |
| Processing Time | Instant to 10 minutes |
| Fees | None charged by operator |
Withdrawal Terms
Withdrawal requests undergo security review before processing. Standard review completes within 24 hours. Withdrawals return to the original deposit method where possible.
- Minimum withdrawal: €20
- Maximum withdrawal: €10,000 daily (€50,000 for VIP)
- Pending period: Up to 24 hours
- Processing fees: None
Bonus Conditions
General Bonus Rules
All promotional offers carry specific terms that must be satisfied before bonus funds or associated winnings become withdrawable.
- Bonuses apply to eligible games only
- Maximum bet during wagering: €5 per spin/hand
- Bonus abuse triggers immediate forfeiture
- One active bonus permitted unless stated otherwise
Wagering Calculations
Wagering requirements apply to bonus amounts unless promotions specify otherwise. Example: €100 bonus with 35x requirement needs €3,500 in qualifying wagers.
Prohibited Activities
The following activities violate platform terms and result in account termination:
- Operating multiple accounts
- Colluding with other players
- Exploiting technical errors or glitches
- Using automated betting software
- Money laundering or fraud attempts
- Providing false identity information
Responsible Gaming
Available Tools
Players access multiple responsible gaming features:
- Deposit Limits — Daily, weekly, monthly caps
- Loss Limits — Maximum losses per period
- Session Limits — Automatic logout timers
- Self-Exclusion — Temporary or permanent account closure
- Reality Checks — Periodic session notifications
Support Resources
Problem gambling support remains available through:
- GamCare Helpline: 0808 8020 133
- Email Support: support@flashbetcasino.org
- Gamblers Anonymous: Available via platform links
Intellectual Property
All platform content including logos, graphics, software, and text remains the exclusive property of Flashbet Casino or its licensors. Reproduction without written permission is prohibited.
Limitation of Liability
The operator accepts no liability for:
- Losses arising from technical failures beyond reasonable control
- Unauthorized account access due to player negligence
- Third-party service interruptions
- Consequential damages from platform use
Dispute Resolution
Disputes should first be directed to customer support for internal resolution. Unresolved matters may be escalated to relevant gaming authorities or independent arbitration services.
Governing Law
These terms are governed by applicable licensing jurisdiction laws. Players consent to exclusive jurisdiction of competent courts for dispute resolution.
Contact Information
- General Enquiries: support@flashbetcasino.org
- Complaints: complaints@flashbetcasino.org
- Responsible Gaming: 0808 8020 133